FAQ's

Your questions - our answers

You’ve got questions about the event? If so you’re at the right place!

We’ve compiled a few questions and answers, which could interest you, hoping that we answer all the open questions you might have and that this page will ease your preparation for the adidas TERREX INFINITE TRAILS.

Arrival

You signed up for adidas TERREX INFINITE TRAILS and now you want to know how to get to get to Gastein?

Your arrival can look different depending on where you are coming from.

Within the state of Salzburg, you have the opportunity to travel for free with all public transportation and the ÖBB (Austrian Federal Railways) to arrive or depart.

If you are registered for the race, you will receive a link to download the free Salzburg Verkehr event ticket via email.

When you do arrive by train it’s important to know that there are three train stations in Gastein. (Dorfgastein, Bad Hofgastein, Bad Gastein). Please ensure to get off at the station closest to your booked accommodation.

For more information how to get to the event, also with means of transport, have a look at the point getting there on the website.

Yes. There are three train stations in Gastein; Bad Gastein, Bad Hofgastein und Dorfgastein. Please make sure to get off at the station closest to your booked accommodation.

 

For more information for the arrival by train you can find here.

The Salzburg Airport is the closest, with a transfer time of 1.5 hours. Innsbruck and Munich are also not too far from Gastein, with approximately 2.5 hours to reach. There are also various options to reach your destination from the airport, such as Gasteiner Taxi companies. You can find more information on our location page.

The event takes place in the Gastein Valley (short Gastein), in the federal state of Salzburg. You can find more information about Gastein here.

The exact event location address: Alpenarena Bad Hofgastein; Kurpromenade 2, 5630 Bad Hofgastein, Austria

With the free event ticket of Salzburg Verkehr you can get around easily between the event locations.

In addition to Postbus 550, we also offer a special aIT Shuttle Bus for our athletes and their companions. To use the shuttle bus, registration is required, which you can do at the following link. You can find the stops and departure times below:

For those who want to be more independent there is also a possibility to rent an electric car in Gastein.

September 7th is “No Gasoline Day” (Benzinfrei-Tag) in SalzburgerLand. This means that on race day, spectators can use all public transport (including the ÖBB) for free to travel to and from Gastein. Additionally, within the valley, you can travel from place to place for free using the Post buses. If you are accompanying a competitor, you have access to the free aIT Shuttle Bus (registration required!), just like the athletes.

Additionally, there is the option to purchase a hiking circuit ticket from the Gasteiner Bergbahnen (mountain railways) on race day, allowing you to comfortably move along the various race routes. For detailed information please visit our page for Spectators.

Registration

If you still have questions about registration after reading this, you can find the most important information under this link: https://infinite-trails.com/en/registration-information-2/.

The online registration closes on 6th August, 2024 (23:59 PM). Until then, your bib numbers can be printed with your name on them.

Late registrations are possible on-site only on Friday, 6th September, 2024, provided that the participant limit has not been reached. The registration will be closed before 6th August, 2024 if the participant limit is reached earlier.

Yes. For all distances (60K, 45K, 30K, and for Teams), you have to be at least 18 years old. The exception is the 15K RUN, where the minimum age is 16 years.

Yes. With our Flex Rate, you can easily switch to a different distance. Ideally, you should make this change before 25th August, 2024, so that your bib number can be changed. To change to another distance, you can use the link for changes in your registration confirmation.

If there is a problem, please send an email with your request to registration@infinite-trails.com.

However, it is also possible to still make changes on-site on Friday, 6 September, 2024.

This applies only as long as your desired distance isn’t fully booked.

Yes. Similarly to changing distances, there is also the possibility to exchange team members. In order to do that, please click on the link for changes in your registration confirmation that you and your teammates have received. You can only manage your changes until 25th August 2024. After that day online changes are not possible anymore and the bib numbers will be printed.

However, if something comes up last minute, you can still make the change on-site on Friday (06.09.2024).

Individual participants:

If you are unable to participate as an individual, please inform the organizer about your reasons. Fees that have already been paid cannot be refunded, so we recommend purchasing an additional ticket insurance that covers refunds in case of cancellation due to health reasons. Participants from Germany, Belgium, Denmark, France, Italy, the Netherlands, Austria, Poland, and the Czech Republic can purchase a ticket insurance here.

 

Team participants:

If a team member is unable to participate, you can still participate in the event by finding a replacement. If you have a replacement, you can continue participating as a team. If all of you need to cancel your participation, please contact the organizers and inform them of the reasons. Fees that have already been paid cannot be refunded, so we recommend purchasing an additional ticket insurance that covers refunds in case of cancellation due to health reasons. Participants from Germany, Belgium, Denmark, France, Italy, the Netherlands, Austria, Poland, and the Czech Republic can purchase a ticket insurance here.

No, reselling of starting spots is not allowed. Since the starting spots are personalized, they cannot be transferred in general.

We recommend getting a ticket insurance to ensure that in case you are unable to participate, you will get a refund of the starting fee.

The registration is open on Friday 6th September 2024 from 9:00 am – 12:00 pm and from 1:00 pm – 9:00 pm.

Where: Kursaal Bad Hofgastein; Kurpromenade 2-4, 5630 Bad Hofgastein, Austria.

  • Completed medical form (dropbox, click on “DOWNLOAD GPX TRAILBOOK”)
  • Signed liabillity form (dropbox, click on “DOWNLOAD GPX TRAILBOOK”)
  • 10€ desposit for Alpentherme wristband (free access to the thermal spa only with this wristband)
  • Mandatory equipment, which will be checked before you are allowed to proceed to registration

Yes. If the person that wants to pick up your stuff has an authorization form (see Race Briefing and Dropbox), your starter package can be collected. That person will need your signed liability form, your filled out medical form (all available in our GPX Dropbox) and the 10 Euro deposit for the Alpentherme Chip. However, you must pick up your athlete wristband yourself the next morning (between 5:00 am – 5:30 am), during which your mandatory equipment will also be checked.

If you already have all the documents with you and they’re completed, you can go directly to the mandatory equipment check. If you haven’t done this yet, you will need to fill them out first and line up again.

Here you will find all information, side events, athlete services, vouchers and discounts, digital and all in the same place. You will receive the access details for this electronic starter bag via email.

No-Q is a provider for online appointment booking. With this tool you can book your massage slot in the Alpentherme.

In general, UTMB and ITRA are indexes with which the sporting performance of athletes can be recorded and assessed. They can then also be used to create leaderboards and for the comparison of athletes.

 

UTMB:

The Ultramarathon du Mont Blanc Association is responsible for assessing the performance level of trail runners worldwide based on their based on their results with the help of its index, which is calculated from the average points of the athlete.

ITRA:

The International Trail Running Association has set itself the goal of developing and promoting trail running. In doing so, they capture these events and the achievements of the athletes who participate in them.

DUV:

The German Ultramarathon Association (Deutsche Ultramarathon Vereinigung), as its name may suggest, specializes in the documentation of achievements in the sector of Ultramarathon (with us 60K). Among other things, leaderboards can also be viewed here, provided that the races comply with the guidelines of the leaderboards suitability.

Pre-Race

In this section, we will discuss things you should know before the start of the race.

The onsite race briefings with the last important updates about the race will take place on Friday, 6 September 2024 at the Kongresszentrum (Tauernpl. 1, 5630 Bad Hofgastein) in Bad Hofgastein.

English: at 16h00/ 4:00 pm
German: at 17h00/ 5:00 pm

In addition, we provide a detailed Online Race Briefing on YouTube (available from 1 September).

Every distance has an individual start time. In the program, you can see the respective start times.

It is very important that you wear your athlete wristband, which we will give you after the Mandatory Equipment Check, because only with this will you be admitted to the start area. There is only one entrance to the start area.

With the chip wristband that we will provide you for a deposit of 10 euros, you will have free access to the Alpentherme. The locker rooms will be open from 5:00 am on race day. Here, you can, for example, store your change over clothes. The check-in for the start is located in the Kurpark. Here, the mandatory equipment will be randomly checked once again.

When it’s time for the pre-start, please line up. If you are starting as a team, please make sure to stay together. Here, the “first come, first served” principle applies. Also, please estimate your pace (speed/advanced/rookie) and position yourselves accordingly towards the front or back.

At the actual start, please move up to the starting line, being mindful to maintain some distance from other participants. If you are a team, please line up in rows of three. More details can be found in the Race Briefing.

You can also consult the program for an overview of the different start times.

Yes. At adidas TERREX, you can borrow vests and shoes on-site, while at Leki, you can get poles. At the adidas TERREX booth, you can not only borrow equipment, but also test, try and buy new gear.

With fit for aIT, you can prepare yourself in an ideal way. The Center for Health & Sports, located in the Alpentherme Gastein, will support you in reaching your personal peak performance.

Here you can find more information.

INFINITE TALK is our podcast offering useful tips and insights on essential topics such as sports nutrition, mental coaching, performance diagnostics, training schedules, and recovery. Additionally, the podcast provides valuable information about the various services available to our INFINITE TRAILS participants on race weekend.

This way, you can not only optimally prepare for your RUN but also fully enjoy the event.

For non-German speakers, we recommend watching our YouTube video podcast, which includes subtitles and automatic language translation.

INFINITE TALK – Your podcast dedicated to trail running, community, and an infinite passion for the sport.

Yes. With the “supporter ID” that you receive at the registration they can identify themselves as your supporters at the cash register of the Alpentherme and can buy an entry ticket at a discounted price of 20€ (per person).

Please note that due to the high number of participants and the limited capacity of the thermal spa, there is only space for 100 supporters at once. The tickets will be sold on the basis of a first-come-first-service principle.

With the free event ticket of Salzburg Verkehr you can get around easily between the event locations.

In addition to Postbus 550, we also offer a special aIT Shuttle Bus for our athletes and their companions. To use the shuttle bus, registration is required, which you can do at the following link. You can find the stops and departure times below:

 

Race

This is where we will focus on the race itself. What do you need and how does the race work?

For more information click on the respective links.

Yes. You can find them here. Please read it carefully, as you will be signing to comply with them, among other things.

Yes, there is a basic, cold and hot mandatory equipment. You can find a detailed overview for each distance under the link.

At the aid stations, there is a selection of drinks (Gasteiner water, PowerBar ISOACTIVE, cola), PowerBar nutrition (PowerGel, PowerGel Smoothie, Natural Energy, True Oats), fruits (apples, oranges, bananas, watermelons, cucumbers), and snacks (mini pretzels, peanuts, crackers, Manner waffels, salt).

You can also find more detailed information about the refreshments in the race briefing.

 

There are vegan and gluten-free choices available at the aid stations. Among other options, there are vegan PowerBar products and gluten-free crackers.

You can also find more detailed information about the aid stations in the race briefing.

NO. Due to the large number of participants and the narrow trails, there is no space for dogs in this race. Pets are not allowed on the race course at any time.

If a team member is unable to finish the race, you will be marked as DNF and unfortunately, you will no longer be eligible for the team ranking. However, the other team members will still be listed with their individual times.

Rescue

Your safety is our top priority. Therefore, we have developed a comprehensive safety concept. In this section, you can learn more about it.

If you need/want to withdraw from the race, you must contact the following number to give notice of departure: 0664 99863290. This number can also be found on the back of your race bib.

You can also use this number to request assistance of the DNF team if needed.

In case of bad weather, the Race Director will decide whether to switch to the bad weather routes or not. This decision will be announced during the Race Briefing. The bad weather routes will be held below 1800m on routes that are deemed safe in such conditions.

Please note that the mandatory equipment may also change accordingly.

**Information Sheet: Proper Behavior During Thunderstorms in the Mountains for Trail Runners**

Dear participants,

We want to ensure your safety during your trail running adventures in the mountains. Thunderstorms are a serious hazard in alpine regions. Please take note of the following safety measures and guidelines to ensure your safety in the event of an approaching thunderstorm:

 

  1. Weather Forecast:

– Always check the current weather forecast and thunderstorm warnings for the region where you will be running.

 

  1. Early Detection:

– Pay attention to signs of approaching thunderstorms during your run, such as dark clouds, thunder, or lightning activity.

– Remember that thunderstorms in the mountains can develop rapidly.

 

  1. Retreat Options:

– You should always have access to safe shelter options, such as mountain huts, shelters, or deep hollows during your run.

– Avoid being on exposed summits, ridges, or open areas during a thunderstorm.

 

  1. Avoiding Hazard Zones:

– Stay away from metal fences, via ferratas, cable cars, and other metallic structures that could attract lightning.

– Keep a distance from bodies of water and steep rock faces, as lightning can strike these areas.

 

  1. Behavior During Approaching Thunderstorms:

– Once you notice an approaching thunderstorm, immediately abandon your run and seek a safe shelter.

– Avoid taking refuge under individual trees or lying flat on the ground. Seek lower ground instead.

 

  1. Protective Measures:

– If you cannot find shelter, move away from summits and squat on the ground to minimize your contact area.

– Keep your feet close together to reduce the chances of ground currents affecting you.

– Avoid any contact with metal objects, backpack frames, or trekking poles.

 

  1. Behavior During the Thunderstorm:

– Stay calm and refrain from touching any metallic objects or technical devices like smartphones during the thunderstorm.

– Avoid clustering together with other trail runners and maintain a safe distance.

 

  1. After the Thunderstorm:

– Wait at least 30 minutes after the last thunder and lightning before resuming your route.

– Be aware of possible risks such as post-storm debris flows or rockfalls along your route.

 

  1. Emergency Equipment and Communication:

– Always carry a complete emergency kit, including a first-aid box, emergency bivouac, pocket knife, rescue blanket, and a signal whistle.

– Ensure your mobile phone is fully charged and placed in a waterproof case. In some areas, there may be network coverage to call for help in an emergency.

 

  1. Monitor Weather Developments:

– Remember that weather conditions in the mountains can change rapidly. Be prepared for sudden weather changes even if you start under clear skies.

 

  1. Pay Attention to Local Warnings:

– Before starting your run, check for any warning signs or alerts from local authorities regarding weather conditions and emergency procedures.

 

  1. Experience and Preparation:

– Ensure that you have sufficient experience in mountain running and are aware of the conditions in alpine regions.

– Familiarize yourself with the trail running route beforehand and ensure that it matches your fitness level and abilities.

 

We strongly encourage you to prioritize your safety and act responsibly. Thunderstorms in the mountains can be life-threatening, but by adhering to these guidelines and being well-prepared, you can minimize the risks.

Your adventure in the mountains will be unforgettable and safe if you follow these instructions. Enjoy your time on the trails and return safely!

Your INFINITE TRAILS Team

Five golden rules for encountering cows:

  • Keep your distance: Maintain a sufficient distance from the cows and try not to stray from marked paths; however, sometimes it may be necessary to take a detour.
  • (recognizing) Body language: Avoid staring at a cow. Also, do not startle the animals, always remain relaxed but most importantly, stay calm. At the same time, stay alert to threatening gestures from the animals such as lowering of the head, pawing the ground, mooing or snorting.
  • Caution with calves and mother cows: Cows are not cuddly toys – therefore leave the animals in peace and never pet or feed the calves. If a mother cow perceives a threat to her offspring, she is willing to do anything to protect the calf and may potentially attack the perceived intruder aggressively.
  • In case of emergency: If a cow approaches and attacks, remember to stay calm, do not turn your back on the animal and leave the meadow as quickly as possible but in an orderly manner. In extreme cases, for example, use a (hiking) stick to hit the cow on the nose.
  • Observation: In most cases, it is possible to recognize from a distance whether cows are agitated. In such a situation, it is advisable to bypass or circumvent the animals at a sufficient distance (20 – 50 meters).

Source: Deutscher Alpenverein

First, it’s important to know that bears generally do not attack humans. On the contrary, they often flee from us. They can hear and smell us from kilometers away and usually retreat before we even have a chance to notice them.

However, if you do encounter a bear, the most important thing is to remain calm and observe the bear’s behavior closely. You can try slowly moving away (in the opposite direction). Make sure not to turn your back on the bear and continue to watch it. Avoid making any sudden movements (such as running away), loud noises, or anything else that could provoke the bear. In most cases, the bear will lose interest and move on. If the bear continues to approach you, you can speak calmly and loudly and make yourself look bigger by slowly spreading your arms.

If none of this helps and the bear continues to approach, you can play dead. Lie down on the ground, curl up, and protect your head and neck with your hands. Keep your backpack on, as it will protect your back. Normally, the bear may sniff around a bit and then leave. If the bear’s behavior becomes aggressive as it gets closer, throwing an object in front of you may help, and you may also continue to play dead.

It’s also good to know that when a bear stands up on its hind legs, it is not necessarily a sign of aggression. Bears occasionally stand up to get a better view or out of curiosity. In such cases, it’s important not to panic and slowly and calmly retreat.

After Race

What is offered after the race?

After all the hard work, you not only deserve a good meal and relaxation, but also your awards. And that’s what this part is all about.

In the athlete’s garden, there is a buffet for which you have a voucher on your bib number. The buffet is open from 10:00 am to 9:30 pm.

You can pick it up in the athlete’s garden at the Alpentherme spa.

You will get your finisher medal right after you finish the race in the finish line area from our “medal kids”.

For the best of you there is going to be another distinction. This award ceremony takes place after the race (07.09.2024) at 8:30 pm in the Alpentherme.

The top 3 in each category (15K/30K/45K/60K/Teams), as well as the best State of Salzburg team and the best local team, will be honored here.

If you open the results list and click on your name, a window will open where you can download your certificate.

During registration, you will receive a Kaiserschmarrn Party voucher, which you must have with you when you attend the Kaiserschmarrn Party on top of Stubnerkogel Mountain on Sunday, 08.09.2024, from 10:00 am to 1:00 pm. Show the voucher at the event to receive a free Kaiserschmarrn.

Your family members and friends are also welcome to join, but they will have to pay for their meals at the restaurant as usual.

Results

Here you can find the results of  adidas TERREX INFINITE TRAILS